How to choose your Lety plan and activate your account
Pick the Lety plan that fits your agency, start your 7-day free trial, set your password and sign in for the first time.
Last updated 14 days ago
To use Lety you subscribe your agency to a Lety plan. Every plan starts with a 7-day free trial. This guide takes you from choosing the plan to your first sign-in.
Step 1: Choose your plan
Go to the pricing page on lety.ai and compare the plans. They all include the white-label platform, unlimited AI agents and your own API keys. What changes is:
Starter, $97/mo: 2 client subaccounts, ticket support, 4.9% transaction fee.
Standard, $297/mo: 10 client subaccounts, live group onboarding, ticket support and live sessions, 2.9% transaction fee.
Unlimited, $497/mo: unlimited subaccounts, one-on-one onboarding, a dedicated account manager, 1.9% transaction fee.

Click Get started on the plan you want. If you're not sure, click Book a demo under the button.
Step 2: Start your free trial
A Stripe page opens. Enter your email and your card, accept the terms and confirm your purchase.
You pay nothing during the 7-day trial. If you cancel before it ends, you're not charged.
The email address you enter here is the same one to which we will send the login information for the platform. Check that it's spelled correctly.
Step 3: Create your password
Open the email Activate your account. It also includes the address of your platform: save it, it's where you and your clients will sign in.
Click the link. On Create a New Password, type your password twice. It needs at least 8 characters, with an uppercase letter, a lowercase letter, a number and a special character.
Confirm. When you see Password Set!, Lety takes you to the sign-in page.
Step 4: Sign in for the first time
Enter your email and password and click Login.
On Verify your identity, type the 6-character code Lety sent to your email (numbers and the letters A to F) and click Verify code.
You'll get a new code by email every time you sign in. Later you can switch to an authenticator app in your settings, under Two-Factor Authentication.
Step 5: Follow the guided setup
After you sign in, through the Welcome to Lety.AI screen you will walk through your agency set up, step by step: an intro video, booking your onboarding session, a few questions about your business, your agency name, your logo, connecting Stripe, your domain and your first plans.
You can skip the session booking and do it later.
Technical reference
Free trial: 7 days, only on your first subscription. If you cancel and subscribe again, the new plan does not include the trial period.
Currency: USD.
Verification code (two-factor authentication): always enabled for every user.
Card details: Lety never sees your card. Stripe stores it.
Common problems
I didn't get the activation email
I didn't get the activation email
Check your spam folder and search for Activate your account. If it's not there, try to sign in: Lety lets you resend it (see the next problem).
It says my account doesn't have a password yet
It says my account doesn't have a password yet
You haven't created your password. Click Resend activation email and follow Step 3 with the new link.
The link expired
The link expired
Follow the link, click Request a new link and use the new email.
I created my password, nothing happened, and now the link says it's already used
I created my password, nothing happened, and now the link says it's already used
It's most likely that your password has been saved. Click Go to login and sign in.
The verification code doesn't arrive
The verification code doesn't arrive
Check your spam folder and click Resend code. If your account has no password yet, the code is never sent: follow the problem above.
I paid with a misspelled email
I paid with a misspelled email
Contact support with the email you typed and the correct one. They'll fix it for you.
I signed up with Apple and hid my email
I signed up with Apple and hid my email
Your account uses the email Apple created for you, not your personal one. Sign in with that address.
I changed my email in Settings and can't sign in
I changed my email in Settings and can't sign in
Your sign-in email is now the new one. Use it to sign in.
Done
Your agency is subscribed to Lety and you can sign in. Next, follow the guided setup to get your platform ready to welcome clients.
Need help? Contact support from your platform's home view. Include the email you used to subscribe.
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