How to create a new agent

In this guide, you'll create a new AI agent and open its configuration. You only need to complete four fields and one click.

Step 1: Open the New Agent form

In the left menu, click New Agent. It's the button at the top of the menu, under your logo. The Create a new agent form opens.

Step 2: Choose the industry and the business type

Open Industry and select the industry of the business. Then open Business Type and select the option that fits best. If none fits, select Other.

Business Type stays disabled until you select an industry, because its options depend on the industry. If you change the industry, select the business type again.

Step 3: Name the business and the agent

In Business Name, enter the name of the business the agent represents. In Agent Name, type the name your customers will see in the conversation.

Lety checks the agent name while you type. Each agent name is unique: if the name is already in use, you see an error under the field. When the name is available, a preview shows how your agent introduces itself, for example "Hi! I'm Sofia, your virtual assistant".

Step 4: Create the agent

Click Create at the bottom of the form. The button stays disabled until the form is complete. Lety creates the agent and opens its configuration, with the agent's name at the top and its configuration’s tabs next to it.

Done

Your agent is created. To get it ready for your customers, give it its instructions, add the knowledge it needs, connect a channel, and test it before you publish it.